Terms of Service & Trade Policy
Operating principles, commercial services, and export documentation standards for Djenar Logistik Indo.
1. Business Operations & Intermediary Role
Djenar Logistik Indo is an Indonesian-based export trading and sourcing company specializing in agricultural and natural commodity products. We act as a professional intermediary connecting international buyers with reliable Indonesian producers.
Our role is to facilitate sourcing, verify suppliers, coordinate production, manage export documentation, and ensure smooth international shipment. We ensure that transactions are structured clearly and professionally to minimize risks for both buyers and producers.
2. Sourcing, Documentation & Logistics
Our export services encompass:
- Product sourcing and supplier coordination directly with verified Indonesian producers.
- Price negotiation and contract assistance.
- Quality monitoring before shipment to verify product consistency.
- Export documentation handling including Invoice, Packing List, Bill of Lading (BL), Certificate of Origin (COO), and related statutory trade documents.
- Customs clearance coordination.
- Sea freight and air freight arrangement for both trial orders (LCL) and container loads (FCL).
- Private label coordination upon request.
3. Quotations & Contracts
Commercial quotations are issued on request and transparently reflect agreed Incoterms (e.g. FOB or CIF), packaging specifications, minimum order quantities, and current commodity market conditions. We believe in professionalism, integrity, and responsible trade practices that benefit both global buyers and Indonesian producers.
4. Privacy & Communications
Inquiries and business communications submitted to Djenar Logistik Indo via our contact form, email, WhatsApp, or machine interfaces are handled confidentially and utilized solely for business coordination and shipment fulfillment.